inbound case study
Recruiting intake screened candidates before recruiter handoff
An inbound recruiting assistant captured role interest, availability, location, experience, and handoff notes for a recruiter.
Workflow outcome
Hexagon CX captured the candidate's target role, location preference, availability, work authorization note, and top question. The recruiter received a clear next-step summary.
Key takeaways
- Recruiting intake should capture role fit, availability, and candidate questions.
- The assistant should prepare recruiter handoff rather than pretending to make hiring decisions.
- Structured intake improves candidate follow-up quality.